Terms & Conditions — segi88 Platform

For the purposes of these Terms & Conditions, the following terms shall have the meanings assigned below unless context clearly requires otherwise:

Access to and use of the segi88 Platform is conditional upon the Player satisfying all of the following eligibility requirements at all times:

• You must be a natural person of at least 21 years of age. segi88 operates a strict 21+ policy and does not knowingly permit minors to register or participate in any gaming activity on the Platform.
• You must be a resident of Indonesia or otherwise accessing the Platform from a jurisdiction where online gaming is not expressly prohibited by applicable law. It is your sole responsibility to determine whether your use of the Platform is lawful in your jurisdiction.
• You must have full legal capacity to enter into a binding contract under the laws of your jurisdiction of residence.
• You must not be a current or former employee, contractor, affiliate, agent, director, or officer of segi88, or an immediate family member of any such person.
• You must not currently be subject to a self-exclusion order or account suspension on the segi88 Platform or any affiliated platform.
• You must not be acting on behalf of any third party. Each Account must be used exclusively by the registered Account holder.
• You must not be a resident of any Restricted Jurisdiction as defined by segi88 from time to time.

To access the full range of segi88 services, you must register a Player Account. The following conditions govern the registration and maintenance of your Account:

• One Account per Person: Each Player is permitted to hold one (1) Account only. The creation of multiple accounts by a single individual ("multi-accounting") is strictly prohibited and will result in immediate suspension of all associated accounts and forfeiture of balances.
• Accurate Information: You must provide true, accurate, current, and complete information during registration, including your full legal name, date of birth, residential address, and contact details as they appear on your Indonesian national identity card (KTP) or valid passport.
• Account Security: You are solely responsible for maintain ing the confidentiality of your login credentials. You must not disclose your username, password, or one-time passwords (OTPs) to any third party, and you must notify segi88 support immediately if you suspect any unauthorized access to your Account.
• Email and Phone: The email address and phone number associated with your Account must be valid, actively monitored, and under your exclusive control. segi88 may use these channels to send security notices, verification requests, and regulatory communications.
• Account Information Updates: You must promptly update your Account information should your personal details change (e.g., change of address, phone number, or email). Failure to do so may result in delayed withdrawals or temporary Account suspension pending reverification.
• Account Closure: You may request closure of your Account at any time by contacting support. Any residual Balance remaining in your Account will be returned in accordance with Clause 5.

seg i88 operates a mandatory Know Your Customer (KYC) process in line with international financial regulations and anti-money laundering standards. By registering, you agree to provide and verify the following documentation upon request:

• Identity Document: A clear, legible copy of your KTP, Indonesian passport, or other government-issued photo identification showing your full name, photograph, date of birth, and document number.
• Proof of Address: A utility bill, bank statement, or other official document dated within the last three (3) months showing your name and residential address.
• Source of Funds: If requested, documentation reasonably demonstrating the origin of your deposited funds, particularly in relation to larger transactions.
• Payment Method Verification: Confirmation that the bank account (BCA, BRI, BNI, Mandiri, or other supported institution) or e-wallet (OVO, DANA, GoPay, ShopeePay, LinkAja) registered for withdrawal is held in your own name.

segi88 reserves the right to withhold any withdrawal until all required KYC documentation has been received, reviewed, and approved. Verification is typically completed within 24 to 48 hours during standard business hours (WIB). segi88 may, in its sole discretion, impose additional verification requirements where it deems necessary for risk or regulatory purposes. All personal data collected during the KYC process is handled strictly in accordance with our Privacy Policy.

All transactions on the segi88 Platform are processed in Indonesian Rupiah (IDR / Rp). The following conditions apply to deposits and withdrawals:

Deposits: segi88 supports deposits via local bank transfer (BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI) and major e-wallets (OVO, DANA, GoPay, ShopeePay, LinkAja). Deposits are credited to your Account balance automatically upon successful transfer confirmation. Minimum and maximum deposit limits are displayed at the cashier and may vary by payment method. Deposits processed during WIB business hours are generally credited within minutes; deposits made outside business hours or on public holidays may take slightly longer.

Withdrawals: Withdrawal requests must be made through the cashier section of your Account and will be processed to the registered bank account or e-wallet you have nominated. segi88 processes withdrawal requests in accordance with the following principles:

• Withdrawals are only processed after all applicable KYC verification requirements have been satisfied.
• Withdrawal processing times generally range from a few minutes to 24 hours, depending on the payment method and time of request (WIB).
• Amounts withdrawn are subject to any applicable wagering requirements or pending bonus conditions as set out in Clause 6.
• segi88 is not liable for delays caused by third-party payment providers, banking institutions, or banking network outages.
• Withdrawals must be made to a payment account held in the same name as the registered segi88 Account. Withdrawals to third-party accounts will be rejected and flagged internally.

segi88 may, from time to time, offer bonuses, free spins, cashback, reload promotions, and other incentives to eligible Players. The participation in and redemption of any bonus is subject to the specific terms set out at the point of offer, together with the additional conditions below:

• Wagering Requirement: Unless otherwise stated, bonus funds are subject to a wagering requirement that must be met before any winnings derived from bonus funds become withdrawable. The specific multiplier (e.g., 20x or 30x) and applicable games will be disclosed in the bonus terms.
• Eligibility: Each bonus may only be claimed once per person, per household, per IP address, or per device unless expressly stated otherwise. Multi-accounting to claim bonuses is a material breach of these Terms.
• Game Contribution: Different games contribute differently toward satisfying the wagering requirement. Slots typically contribute 100%, table games and live dealer games may contribute a reduced percentage, and certain games may be excluded entirely. The contribution schedule is set out in the relevant bonus terms.
• Bet Limits: The maximum bet allowed when playing with an active bonus may be capped. Bets placed above this limit while a bonus is active may lead to forfeiture of the bonus and any associated winnings.
• Bonus Abuse: Deliberate exploitation of a bonus, including the placement of low-risk bets designed to meet wagering requirements, may result in the cancellation of the bonus, forfeiture of associated winnings, and in serious cases, Account suspension.
• Withdrawal With Active Bonus: se gi88 reserves the right to reject a withdrawal request while a bonus is active and its wagering requirement has not yet been met, or to deduct the bonus amount and any winnings from the Balance upon such withdrawal.

All sports betting, casino games, and specialty games on the segi88 Platform are governed by the relevant game rules and the following general provisions:

• Sports Betting: Bets placed on football matches (including BRI Liga 1, EPL, La Liga, Serie A, Bundesliga, Champions League), badminton, basketball, MotoGP, and other sports are settled in accordance with the odds displayed at the time the bet was confirmed. A bet is considered placed once it has been accepted and confirmed by the Platform. segi88 may void a bet where an obvious error or mispriced odds has occurred, or where the outcome has been materially affected by an irregular event.
• Mix Parlay: A mix parlay (accumulator combining multiple selections) is settled in full only if all selections within the accumulator win. A single losing selection voids the entire accumulator.
• Live Betting: Live in-play bets are accepted until the moment the event is suspended or closed by the Platform. Post-event confirmation of results is final.
• Casino and Live Dealer Games: All table games (baccarat, blackjack, roulette), live dealer games, and video slots operate on certified Random Number Generators (RNGs). The outcome of each round is final and binding. In the event of a system error or game malfunction, segi88 reserves the right to void the affected round.
• Togel and Specialty Games: Where available, togel (Indonesia's traditional numbers lottery) and other specialty games are governed by their respective published draw and payout rules.
• Result Settlement: The result of a game or event is determined at the moment of settlement based on official sources as recognized by segi88. All settlements are final.

The following conduct is strictly prohibited on the segi88 Platform. Engaging in any of the following may result in Account suspension, forfeiture of balances, and/or legal action at segi88's sole discretion:

• Registering or attempting to register more than one Account, or using an Account belonging to another person.
• Misrepresenting your identity, age, or residential address at any time.
• Using automated software, bots, scripts, scrapers, or any form of automated decisioning that interferes with the operation of the Platform.
• Colluding with other Players, exploiting bugs or vulnerabilities, or using artificial intelligence, predictive models, or other tools to gain an unfair advantage in any game.
• Placing bets on behalf of any third party or using a third party to place bets on your behalf.
• Using funds derived from illegal activity, or engaging in money laundering, fraud, or any unlawful financial transaction.
• Attempting to manipulate, interfere with, or disrupt the booking of odds, the settlement of games, or the performance of live dealer games.
• Posting abusive, threatening, defamatory, or unlawful content in any communication channel associated with the Platform.
• Attempting to access the Platform's underlying systems, source code, or infrastructure without express written authorization.

The segi88 name, logo, domain name, graphics, software, game engine, website design, text, and all other content made available through the Platform are the exclusive property of segi88 and its licensors. They are protected by applicable intellectual property and copyright laws.

You are granted a personal, non-exclusive, non-transferable, revocable license to access and use the Platform solely for your own personal, non-commercial gaming purposes. You may not reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any part of the Platform without segi88's prior written consent. All trademarks, service marks, and logos displayed on the Platform that are not owned by segi88 remain the property of their respective owners.

To the fullest extent permitted by applicable law, segi88, its directors, officers, employees, agents, and affiliates shall not be liable to you or any third party for any indirect, incidental, special, consequential, or exemplary damages, including but not limited to loss of profits, loss of data, loss of goodwill, or loss of opportunity, arising out of or in connection with your use of the Platform.

segi88's entire liability to you, whether in contract, tort, negligence, or otherwise, is limited to the aggregate amount actually paid by you to segi88 during the three (3) months preceding the event giving rise to the claim, provided that nothing in these Terms excludes liability for fraud, gross negligence, willful misconduct, or any liability that cannot be excluded under applicable law.

segi88 does not warrant that the Platform will be uninterrupted, error-free, or free of harmful components. You access and use the Platform at your own risk. In the event of a Force Majeure, segi88 shall not be held liable for any failure or delay in performing its obligations under these Terms.

Where the Platform is accessed from Indonesia, the parties acknowledge that liability allocation is subject to the mandatory provisions of Indonesian law. Implementation of this Clause shall not violate mandatory consumer protection statutes in force in Indonesia.

Your personal data, transactional records, and communication content are collected, stored, and processed in accordance with the Privacy Policy, which forms an integral part of these Terms & Conditions. By accepting these Terms, you also expressly accept the terms of our Privacy Policy. Please refer to that document for full details on how your personal information is handled, the legal basis for processing, and your data protection rights.

segi88 is committed to a responsible gaming culture and requires that all Players use the Platform responsibly. By agreeing to these Terms, you acknowledge that gaming is an entertainment activity carrying inherent financial risk, and you confirm that you participate at your own discretion and within your personal financial means.

segi88 provides the following responsible gaming measures — described in greater detail on our Responsible Gaming page — and you agree that these measures may be applied to your Account:

• Strict minimum age of 21 years at registration.
• Deposit limits, wager limits, and session time limits.
• Self-exclusion options and cooling-off periods.
• Reality-check reminders designed to promote awareness of time and spend.
• Direct links and referrals to professional problem-gambling support organizations.

segi88 encourages any Player who feels that gambling is becoming a problem to contact our support team at [email protected] or to activate a self-exclusion period through their Account dashboard. We retain the right to refuse service to any Player where we reasonably believe their gaming behavior may be harmful.

segi88 may suspend, restrict, or permanently terminate your Account at any time, with or without notice, where it reasonably determines that your use of the Platform breaches these Terms & Conditions, violates applicable law, or presents an unacceptable risk to segi88 or to other Players. Upon termination, any balance in your Account may be forfeited if the termination results from a breach of these Terms.

You may close your Account at any time by contacting customer support. Upon legitimate account closure, any remaining balance, net of any applicable bonuses, wagering requirements, or outstanding obligations, will be returned to you as a withdrawal, subject to the clauses governing verification and transaction processing set out above.

These Terms & Conditions and any dispute or claim arising from, or in connection with, your use of the segi88 Platform (including any non-contractual dispute or claim) shall be governed by, and construed in accordance with, the laws of Indonesia, without regard to its conflict-of-law provisions.

Any dispute, controversy, disagreement, or claim arising out of or relating to these Terms or their subject matter shall be submitted to the exclusive jurisdiction of the competent courts of Indonesia. The parties agree that this Clause 14 operates as an independent contractual choice of law and forum selection, and that it is severable from the remainder of these Terms.

segi88 reserves the right to amend, modify, update, or otherwise change these Terms & Conditions at any time in its sole discretion. Any material changes will be communicated to you by notice on this page and, where appropriate, by email to your registered address. The updated Terms take effect on the date of publication on the Platform unless a different effective date is specified.

By continuing to use the segi88 Platform after any amendment takes effect, you are deemed to have accepted the revised Terms & Conditions in their entirety. If you do not agree to any amendment, your sole remedy is to cease using the Platform and request closure of your Account in accordance with Clause 13.

Should you have any questions, concerns, or requests regarding these Terms & Conditions or your Account, our dedicated support team is available around the clock. You may contact segi88 at any time via:

Email: [email protected]

Live Support: Available 24/7 via the live chat feature on the Platform.